Refund Policy

Thank you for shopping at Naturally Radiant Creations!

We offer refund within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a partial refund.

Eligibility for Refunds

  • Your item must be unused and in the same condition that you received it.

  • The item must be in the original packaging.

  • To complete your return, we require a receipt or proof of purchase.

  • Only regular priced items may be refunded, sale items cannot be refunded.


We do not do exchanges. Please email us at [email protected] picture evidence of damaged goods and a refund will be issued back to the card/account used for purchase within 2-4 business days.

Partial refunds are granted if any item that is returned more than 30 days after delivery.

Late or missing refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you have done all of this and you still have not received your refund yet, please contact us at [email protected].